AkeySpace Privacy Policy Abstract

Updated Date: August 19, 2025

The AkeySpace app is developed and operated by Hangzhou Ansiyuan Technology Co., Ltd. We attach great importance to the protection of user personal information. This Abstract is intended to help you quickly understand how we collect, use, and protect your personal information and the relevant rights you have during your use of AkeySpace.

I. Scope of Application

This Policy applies to all products and services provided by AkeySpace app and akeyim.com, but specific services may be subject to separate privacy policies. This Policy does not apply to information collected by third-party services and advertising service providers connected to AkeySpace.

II. Collection and Use of Personal Information

Registration and Login:You need a mobile phone number to register. Later, your AkeySpace account can be bound to your WeChat account and Apple ID as login credentials.
Security Certification:When applying to create a space, you need to perform personal real-name authentication or corporate authentication according to the prompts on the product page. For personal authentication, you need to provide your name, ID number, facial recognition information, etc.; for corporate authentication, you need to provide your business license, legal representative's ID number, etc. (the specific details are subject to the prompts on the page).
Instant Messaging:When using functions such as voice and video calls, you need to authorize microphone, camera and other permissions. We will not collect your chat records (i.e., chat records, including text, voice, video, pictures, and various documents). However, when we have reasonable grounds to suspect that you are engaged in illegal criminal activities or infringing upon the legitimate rights and interests of others through this application (such as receiving reports and complaints from others and having been filed by public security, procuratorial, and judicial departments), we may prohibit you from using some or all functions of this application.
Device Information and Log Information:Used for fault analysis, identity verification, registration and login, customer service, security protection, etc.
Third-party Services:Entrust third parties to provide services such as message push, checking current location, sending location, searching location, audio and video calls, behavioral verification codes, face recognition authentication, and in-app access to Internet web pages. For specific information collection information, please refer to the Third-Party Shared List.

III. Obtaining Information Through "Background Status"

When in silent and background mode, AkeySpace does not collect personal information without the user's permission.


IV.User Rights

Access, Correction and Deletion: You can access, correct and delete your personal information by opening the edit icon on the personal settings page of the client software of this application. When accessing, correcting and deleting the aforementioned information, we may require you to authenticate your identity to ensure the security of your account. If you want to obtain a copy of your personal information or transfer your personal information, you can contact us by email.

Change the scope of authorization: You can revoke our authorization through the permission application prompt window when this application is first run on your device, or modify the corresponding permission settings of this application in the device settings, but your refusal to authorize may make some functions unavailable

Cancel account: You can complete the self-cancellation application through [Settings]/[Account Settings]-[Accounts and Security]-[Delete your account].


V. Data Sharing

Principles of data cooperation and processing: Follow the principles of legality, legitimacy, minimum necessity, and security and prudence.

Scope of partners: For details, please refer to the Third-Party Shared List and the third-party privacy policy.

Information transfer and disclosure: If we need to transfer personal information due to merger, division, dissolution, or bankruptcy, we will inform you of the name and contact information of the recipient; we will not disclose your personal information unless it is in accordance with national laws and regulations or you actively choose or obtain your separate consent in other ways.


VI. Information Security

Storage period: We will retain your personal information during the necessary period and the statutory period. When the storage period of your personal information expires or our products and services cease to operate, we will delete your personal information or anonymize it.

Security measures: We use various security technologies and procedures to prevent the loss, improper use, unauthorized reading or disclosure of information. However, please understand that due to technical limitations and various possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information.

Storage location: Your personal information will be stored in mainland China.


VII. Account Security Prevention

When using AkeySpace, please properly protect your personal information and only provide it to others when necessary to avoid information theft or even telecommunications network fraud.


VIII. Handling of Children's Information

AkeySpace is a business application, its functions and content are not suitable for children under the age of 14. If you think we may have collected children's personal information or find that children are using AkeySpace, please contact us in time and we will respond promptly and handle it properly.


IX. Policy Updates

The Privacy Policy may be updated from time to time. If the revision results in a substantial reduction of your rights under the Privacy Policy, we will notify you in advance before the revised terms take effect.


X. Contact Us

If you have any questions, comments, or suggestions about the content of this Policy, including complaints or contacting the Personal Information Protection Responsibility Team, you can contact us through the "Feedback" in AkeySpace App and our official website https://akeyim.com. You can also contact us in the following ways, and we will respond to your request within 15 days:
Company Name:Hangzhou Ansiyuan Technology Co., Ltd.
Address:Room 201, 2nd Floor, No. 108 Quanfengyuan Residential Area, Xianlin Subdistrict, Yuhang District, Hangzhou City
Contact Information:
Phone: 400-823-0608
Email: support@akey.me

If any dispute or controversy arises between you and AkeySpace or the server operator regarding this Policy, you shall first resolve it through friendly negotiation; if the negotiation fails, you agree to submit the dispute or controversy to the Hangzhou Arbitration Commission.